Customer Privacy Policy at Colebuxton Apparel
At Arslan Urban Apparel UK (official website: andrewlivinghome.co.uk), we value customer trust above all. This Privacy Policy explains in detail how we handle your data, following UK GDPR and the Data Protection Act 2018. We’ve written this guide in a clear way, so you can quickly understand your rights and how your data is treated.
What Personal Data We Collect and Why
When you shop with us, we gather limited personal details so that your order runs smoothly. This data is collected fairly and lawfully.
Information we may collect includes:
- Name and contact details (phone, email, address)
- Billing and shipping details
- Payment information (processed securely)
- Shopping preferences (size, color, product interest)
Why we collect this:
- To process your orders and deliver items on time
- To confirm payments safely
- To provide customer support and order updates
- To send exclusive clothing offers (only if you agree)
How We Use and Protect Customer Data
Your information is only used to give you the best shopping experience at andrewlivinghome.co.uk. We never misuse, sell, or trade your details.
Key protections we follow:
- Encrypted payment systems
- Limited employee access to customer details
- Regular security audits of our website
- Use of trusted third-party shipping/payment partners only
Your Rights as a UK & Global Customer
Under UK GDPR rules, you have control over your information.
You have the right to:
- Request a copy of your data
- Ask for corrections to inaccurate information
- Request deletion of your personal details (where legally possible)
- Withdraw consent for marketing emails anytime
To exercise these rights, contact us at support@andrewlivinghome.co.uk.
Cookies and Online Tracking at andrewlivinghome.co.uk
Cookies are small files that help us improve your browsing experience. We use them to:
- Remember your cart items
- Suggest sizes and clothing preferences
- Track website performance for improvements
- Offer personalized recommendations
You can disable cookies anytime in your browser settings, but some features (like saved cart items) may not work properly.
Working with Trusted Third Parties
To fulfill your order, we sometimes share limited information with secure partners.
Examples include:
- Delivery partners → receive your address for shipping
- Payment providers → process your payment securely
- Marketing platforms → only if you’ve subscribed for updates
Every partner must comply with UK privacy standards.
International Orders and Data Transfers
We proudly serve customers in the UK, USA, Canada, Europe, and Asia. If you order from outside the UK, your data may be processed internationally.
We ensure:
- Data is always handled under UK security rules
- Global customers receive the same privacy protection
- No third party gets unnecessary access to your data
Privacy for Children and Younger Shoppers
Our clothing brand is designed for adults and young adults. We do not knowingly collect data from anyone under 16 years of age.
If a child mistakenly shares personal details:
- Parents/guardians can email us immediately
- We will remove the data without delay
How Long We Keep Your Information
We only keep your details for as long as necessary:
- For legal compliance (tax and accounting laws)
- For customer support or warranty issues
- Until you request removal
After that, your data is safely deleted from our systems.
Contact Information for Privacy Matters
We are transparent about our operations. If you have privacy-related concerns, reach out to us:
Address: 64 New Cavendish Street, London, W1G 8TB, United Kingdom
Email: support@andrewlivinghome.co.uk
Website: andrewlivinghome.co.uk
Future Policy Updates
Privacy rules evolve, and so will our policy. When we update it:
- We will post the new version on our website
- Major updates will be highlighted for customer awareness
- We encourage you to review this page regularly